Shipping, Return & Refund Policy
Shipping Policy
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Order Processing: Orders are processed only after placement, as we source fresh raw materials for each customer.
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Dispatch Timeline: Orders are typically shipped within 2–4 business days of placement (depending on product availability).
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Delivery Time: Shipping timelines vary based on location. Most orders are delivered within 3–7 business days after dispatch.
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Shipping Charges: Shipping charges, if any, will be displayed at checkout. Free shipping may apply to certain products or order values.
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Tracking: Once shipped, customers will receive a tracking link via SMS/Email/WhatsApp.
Return & Refund Policy
We value customer satisfaction while ensuring the highest quality standards. Our cancellation, refund, and return policies are as follows:
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100% Refund – if the order is cancelled within 12 hours of placement.
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75% Refund – if cancelled after 12 hours but before shipping.
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50% Refund – if cancelled after the package is shipped.
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No Refund – once the product is delivered and then cancelled.
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Damaged / Spilled Package – If the package arrives damaged or spilled, we will resend the product at no extra cost.
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RTO (Return to Origin) – No refund will be issued if RTO occurs due to customer error (wrong address, unavailability, etc.).
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Refund Timeline – All refunds will be processed within 7 business days to your bank account.
Order Cancellation
To cancel your order, please message us on WhatsApp
at +91 90032 88196 with your order details.