At Orgomom, we are committed to delivering the freshest natural and organic products to your doorstep. To ensure quality, we purchase raw materials only after an order is placed. Our cancellation, refund, and return policies ensure fairness while maintaining product freshness. To cancel an order, message us on WhatsApp at +91 90032 88196 with your order details. Shipping, Return & Refund Policy Shipping Policy Order Processing: Orders are processed only after placement, as we source fresh raw materials for each customer. Dispatch Timeline: Orders are typically shipped within 2–4 business days of placement (depending on product availability). Delivery Time: Shipping timelines vary based on location. Most orders are delivered within 3–7 business days after dispatch. Shipping Charges: Shipping charges, if any, will be displayed at checkout. Free shipping may apply to certain products or order values. Tracking: Once shipped, customers will receive a tracking link via SMS/Email/WhatsApp. Return & Refund Policy We value customer satisfaction while ensuring the highest quality standards. Our cancellation, refund, and return policies are as follows: 100% Refund – if the order is cancelled within 12 hours of placement. 75% Refund – if cancelled after 12 hours but before shipping. 50% Refund – if cancelled after the package is shipped. No Refund – once the product is delivered and then cancelled. Damaged / Spilled Package – If the package arrives damaged or spilled, we will resend the product at no extra cost. RTO (Return to Origin) – No refund will be issued if RTO occurs due to customer error (wrong address, unavailability, etc.). Refund Timeline – All refunds will be processed within 7 business days to your bank account. Order Cancellation To cancel your order, please message us on WhatsApp at +91 90032 88196 with your order details.

At Orgomom, we believe true wellness begins with nature. Founded by Dheeba Prabashri Ranjith, our journey is rooted in the vision of bringing families closer to a healthier, more conscious lifestyle. With a deep commitment to authenticity and sustainability, we craft natural and organic solutions that nurture both body and mind. Certified with FSSAI and (MSME)Udyam Registration, Orgomom stands for purity, safety, and trust. About Us At Orgomom , we believe true wellness begins with nature. Founded by Dheeba Prabashri Ranjith , our journey is rooted in the vision of bringing families closer to a healthier, more conscious lifestyle. With a deep commitment to authenticity and sustainability, we craft natural and organic solutions that nurture both body and mind. Certified with FSSAI and (MSME)Udyam Registration , Orgomom stands for purity, safety, and trust. Every step we take is guided by one purpose to enrich lives with nature’s goodness and inspire a future where well-being is a way of life. Mrs. Dheeba Prabashri Ranjith Founder & Food Analyst Orgomom

At Orgomom, your privacy matters to us. We are committed to protecting the personal information you share with us and ensuring complete transparency about how your data is collected, used, and safeguarded. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the measures we take to protect it. By visiting our website, placing an order, or engaging with us, you agree to the terms outlined here. Privacy Policy At Orgomom, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with us in any way. 1. Information We Collect Personal Information: Name, email address, phone number, shipping address, billing address, etc. Payment Information: Credit/debit card details, UPI ID, or other payment data (processed securely via third-party payment gateways). Usage Data: Pages visited, time spent on pages, browser type, and IP address. Device Information: Device type, operating system, and other identifiers. 2. How We Use Your Information To process and deliver your orders To improve our website, products, and customer service To send order confirmations, delivery updates, and relevant communication To comply with legal and regulatory requirements For marketing purposes (only with your consent) 3. Information Sharing and Disclosure We do not sell or rent your personal data to third parties. We may share your data with: Payment gateways for processing your orders securely Logistics and delivery partners for order fulfillment Legal authorities if required under applicable law 4. Data Protection We follow strict security measures to protect your personal data, including encryption, access control, and secure storage practices. 5. Your Rights Access or request a copy of your personal data Correct or update your information Opt out of marketing communications at any time Request deletion of your data (subject to legal obligations) 6. Cookies We use cookies to improve user experience and analyze website performance. You can manage cookie preferences via your browser settings. 7. Third-Party Links Our website may contain links to other sites. We are not responsible for the privacy practices of such external websites. Payment Methods